Support

We're here to help.

Common questions

How do I log in or reset my password?

Log in at ateelgolf.com/login.html or in the app. Forgot your password, or joined without setting one? Use Forgot password and we'll email you a reset link.

How do I update my card?

In your member dashboard or the app's ATeeL+ tab, tap Update Card. If a payment failed, the email we sent you also has a one-click link to update your card.

How do I cancel ATeeL+?

Tap Cancel Membership in your dashboard or the app's ATeeL+ tab. To avoid being charged for an upcoming quarter, cancel before that quarter starts. Payments already made are non-refundable. See our Terms of Use.

How do I use my member perks?

Open the Benefits tab in your dashboard or the ATeeL+ tab in the app and show your member QR code at the venue. Your code changes every quarter, and unlocks when your membership starts.

How do I register for or cancel an event?

Find it on the events page or in the app. You can cancel a free or unpaid registration yourself from the event's page; for paid registrations, email us.

How do I report someone in the community or block them?

In the app, open the post, reply, message or profile and tap Report or Block (press and hold a message or reply). Our admins review every report.

How do I delete my account?

In the app, go to Profile → Delete account, or email us from the address on your account. See our Privacy Policy for what's deleted and what we're required to keep.